Privacy Policy for Lawns By Victor
At Lawns By Victor, we are committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our services related to residential and small-scale commercial landscaping and lawn care in Fort Myers, Florida.
Information We Collect
We collect various types of information to provide and improve our lawn care and landscaping services. This includes information you provide directly to us and data collected automatically.
- Personal Identification Information: This includes your name, physical address (for service delivery), email address, and phone number when you request a quote, schedule services, or contact us.
- Service Information: Details about the services you request, such as lawn mowing, yard maintenance, landscape services, trimming and edging, turf care, property clean-up, residential lawn care, and seasonal lawn service requirements.
- Payment Information: While we do not store full payment card details on our servers, we may process transactions through secure third-party payment processors. We may retain transaction records.
- Technical Data: Information about your device and how you interact with our online platform, including IP address, browser type, operating system, referral sources, and pages visited. This helps us understand user behavior and improve our website.
How We Use Your Information
The information we collect is used to deliver, maintain, and improve our services, and to communicate with you effectively.
- To provide lawn care and landscaping services you have requested, including scheduling, service delivery, and follow-up.
- To process payments for our services.
- To communicate with you regarding your service requests, appointments, updates, and promotional offers relevant to our services.
- To improve our website functionality and user experience, identify trends, and analyze service performance.
- For internal record keeping and administrative purposes.
- To comply with legal obligations and protect our legitimate business interests.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this privacy policy.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors, scheduling software providers, and IT support. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include secure servers and encrypted data transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights Under GDPR (for EU/EEA Residents)
If you are located in the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or your dealings with our online platform, please contact us:
- Lawns By Victor
- 7220 Emily Dr
- Fort Myers, FL 33908